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The original item was published from 1/19/2021 3:22:00 PM to 1/19/2021 3:24:14 PM.

News Flash

Emergency Alert

Posted on: January 19, 2021

[ARCHIVED] 911 Service Disruption


The South Lake Minnetonka Police Department has been informed there is a disruption of 911 service in the City of Excelsior and possibly in the surrounding communities.  Please see the information below and share with residents if you wish.

 9-1-1 Disruption in Western Hennepin County, possibly effecting the City of Excelsior area and possibly others.  


  • 9-1-1 service may be temporarily disrupted through landlines, cell phones may not be impacted. 


  • If you are unable to reach police, fire or medical responders through 911, please call: 952-258-5321. 


  • Hennepin County Emergency Communications Center is working with our 9-1-1 providers to get the service restored quickly for customers that are experiencing problems.  Once 9-1-1 service is restored, the press release will be updated. 


  • If you have an emergency outside of this area, your call will be transferred to the appropriate Emergency Center. 

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